About Us

We offer 1-to-1 Resource Appointments with our Mental Health Specialists or Counsellors which last between 30 and 45 minutes. This time is for you to talk about your current difficulties and the practitioner will assess any particular need, whilst together you formulate an action plan of possible solutions. The agreed action plan will be emailed to you following the appointment.

Further actions may be another ‘follow up’ appointment with a practitioner, to see how you are managing after engaging with the agreed actions. Or, it may be that there is a particular support need and the practitioner will talk to you about how to contact any specialist service.

To access an appointment, you can complete our registration form if you want to tell us about your difficulties. This will help the practitioner to know more about the situation and identify whether you need to speak to a Mental Health Specialist or Counsellor. You will then be able to book an appropriate slot.

Please complete the Secure online registration form to arrange an appointment.

We do offer regular brief 10/15-minute slots for a quick chat. You can phone or email us to find out more about when and how you can access these.

If you feel you may need to chat for longer, we advise completing our registration form and booking a Resource Appointment that will last about 30-45 minutes.

We run a range of online presentations, developed and delivered by qualified practitioners to help you gain control of your situation. See more information about these in our Wellbeing Presentations page.

We have a range of online help and advice from materials, useful links, apps, and web-based platforms to training sessions that can complement our services. See more information about these in our Resources Page.

Any student with a long-standing Mental Health Condition can access advice from the Accessibility Service, within the Student Support and Careers Services department. They can advise on the range of support options available to help meet individual needs, so that you can reach your full potential. Please see the Accessibility Services webpages for more information on adapted accommodation, access to learning areas, equipment, software and examination arrangements.

The Student Wellbeing Service team have Specialist Mental Health Mentors who work with those students with a diagnosed or emerging long term mental health condition to help keep them on track with their studies. Mental Health Mentoring is funded through Disability Students Allowance and eligibility for this can be discussed with the Accessibility team whilst more information is available on their webpages:

Accessibility webpages

Email: accessibility@aber.ac.uk

Phone: 01970 621761 / 622087

You can tell us if you have concerns about someone else. Complete our Raising Concerns Form to give us details of the concerns and a practitioner will contact you to advise on how best to progress.

• Secure online raising concerns form

You can also raise concerns by contacting us by email or phone.

Sometimes a temporary or long-term medical condition can impact on a student’s ability to fully engage with their studies and there may be concerns about the impact this is having on others. The FTA guidelines and policy will help guide you on early steps that are required to provide a student with support to study where there are concerns, and then referral pathways if required.

• Establishing Student Fitness to Attend
• Fitness to Attend - Guidelines for Staff

Our Practitioners welcome any discussion about fitness to attend concerns and are here to help you and the student with this process. We encourage swift responses to early concerns, to help resolve issues and get the most appropriate support in place wherever possible.