In Crisis Now?

If a Mental Health Crisis is being experienced and there are concerns about safety, then we recommend seeking help as quickly as possible. Our flowcharts will help you decide what action to take in a potential crisis.

If anyone has concerns about the safety of themselves or others, then we advise accessing emergency support by using the contacts below prior to contacting our service:

  • Your local General Practitioner (GP) - Or out of hours GP – Telephone your GP surgery and you will be redirected
  • NHS 111 Wales - Calls to NHS 111 Wales are free from landlines and mobiles. 
  • Attend your local Accident and Emergency department (A&E) Bronglais Hospital if in Aberystwyth
  • Dial 999
  • Samaritans free helpline Tel: 116 123, Welsh Language Line 0300 123 3011 Email Web

Aberystwyth 24/7 site security also advise if there is an emergency call 999 and then inform site security on 01970 622649 or Mobile 07889 596220 if emergency services are due to attend campus.

It is advisable to contact us once the right emergency support has been accessed so we can then help with any impact this issue has had on your AU life.